Sales returns processing manages merchandise that the customer has returned due to complaints. You enter the returned merchandise in the system and have them analyzed (in the laboratory, for example). When the analysis is complete, you use the results of that analysis to decide whether the merchandise can be reused
A Return Pickup Service is used to define a pickup service from a customer, in case the customer wants to return an item. They call customercare number they will guide you and after the things will be pickup from the delivery patner.
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