Frequently Asked Questions

What Shipping Methods Are Available?

We use shipping methods such as UPS, FedEx, and USPS. 

Do You Ship Internationally?

Yes, We do ship our products to customers all over the world. 

How Long Will It Take To Get My Package?

As soon as we receive your order, The vendor will begin processing it.

What Payment Methods Are Accepted?

We accept stripe payment, cash on delivery, and Bank transfer.

Is Buying On-Line Safe?

Yes, in general. You can shop safely online if you pay attention to where you shop and take specific security precautions. And Marty offers safe and secure payment options for the users. 

How do I place an Order?

To place an order, first choose the item(s) you want to buy and add them to your shopping cart. Then go to the checkout page and fill in your personal details before paying for your order.

How Can I Cancel Or Change My Order?

Since orders are completed as rapidly as possible, they may not be able to be amended after they have been placed. Please contact us as soon as possible if you need to change or cancel an order.

Do I need an account to place an order?

Yes, you need a customer account to place the order from Marty. 

How Do I Track My Order?

To track an item, go to Track Your Order on the home page and enter your Order ID and the email address you used to place the order.

How Can I Return a Product?

For items purchased through the Marty Shop, you can return the product based on our return policy.